HubSpot Service Hub vs LiveAgent
An independent, side-by-side comparison of two Customer Support providers — scores, pricing, company-size fit, and strengths — to help you pick the right one.
HubSpot Service Hub vs LiveAgent at a glance
Editorial sub-scores are RankedVendors estimates.
| HubSpot Service Hub | LiveAgent | |
|---|---|---|
| Overall score | 86/100 | 86/100 |
| Tier | Premium | Premium |
| Capability (editorial) | 87 ✓ | 84 |
| Ease of use (editorial) | 87 ✓ | 84 |
| Value (editorial) | 88 ✓ | 86 |
| Best for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Pricing model | Quote-based | Quote-based |
| Headquarters | — | — |
| Founded | — | — |
Verdict
HubSpot Service Hub and LiveAgent are evenly matched (both 86/100). HubSpot Service Hub fits small business, mid-market, enterprise; LiveAgent fits small business, mid-market, enterprise. The right pick depends on your specific requirements.
Where each one stands out
HubSpot Service Hub
HubSpot Service Hub runs ticketing, live chat, and knowledge bases.
Best for: Small business, Mid-market, Enterprise
Read HubSpot Service Hub reviewLiveAgent
LiveAgent runs ticketing, live chat, and knowledge bases.
Best for: Small business, Mid-market, Enterprise
Read LiveAgent reviewHubSpot Service Hub vs LiveAgent — FAQ
Is HubSpot Service Hub better than LiveAgent?
HubSpot Service Hub and LiveAgent are evenly matched on RankedVendors (both 86/100) in Customer Support. The better fit comes down to your specific requirements, budget, and company size.
What is the difference between HubSpot Service Hub and LiveAgent?
HubSpot Service Hub runs ticketing, live chat, and knowledge bases. LiveAgent runs ticketing, live chat, and knowledge bases. Both compete in Customer Support; compare their strengths and best-fit company sizes above.
Which is better value, HubSpot Service Hub or LiveAgent?
Our editorial value scores put HubSpot Service Hub at 88/100 and LiveAgent at 86/100. HubSpot Service Hub is Quote-based; LiveAgent is Quote-based. Request quotes from both to compare against your scale.